10 steps to winning difficult conversations — the ones you really don’t’ want to have!
5 min readJan 21, 2022
Whether it’s confronting your boss, a member of staff, your Mum, your child’s teacher or the plumber who promised to finish the shower 2 weeks ago, difficult conversations aren’t easy.
I’ve coached thousands to have those icky conversations that you put off. Here’s your quick guide on how to have those tough…